Lar Ramona
@larramona
I support Airbnb customers in Spanish and English, drawing on extensive customer relations and operations experience.
RomaniaWhat I'm looking for
I support Airbnb customers in Spanish and English through TELUS Digital, building on customer relations and call-center experience.
Previously, I coordinated commercial, HR, transport, and secretariat activities at CMC SRL, including payroll, personnel administration, logistics, procurement, and sales. I also secured a raw-material supply contract for a public tender in the natural stone sector during a business delegation to Xiamen, China.
My background also includes external supplier relations, insurance, administration, and retail. I bring professional integrity, patience, communication skills, adaptability, and a strong sense of responsibility to my work.
Experience
Work history, roles, and key accomplishments
Support Ambassador – Customer Services – Spanish & English
TELUS Digital
Jan 2025 - Present (1 year 8 months)
Provided customer support for the Airbnb project in Spanish and English. Currently on childcare leave until October 2026.
Maternity Leave
TELUS International
Oct 2022 - Present (3 years 11 months)
Took maternity leave from the Support Ambassador role.
Support Ambassador – Customer Services – Spanish & English
TELUS International
Oct 2022 - Present (3 years 11 months)
Provided customer support for the Airbnb project in Spanish and English. Worked remotely in a call center/BPO environment.
Administrator
SC Fashion Ramona SRL
Nov 2016 - Jun 2017 (7 months)
Managed operations for a fashion retail company.
External Relations Manager
ATP EXODUS SRL
Oct 2015 - Mar 2016 (5 months)
Managed relationships with external suppliers in a procurement/retail environment.
Secretary
Asicons Broker Asigurari
Oct 2011 - Mar 2012 (5 months)
Provided administrative support in an insurance brokerage.
Assistant Manager
SC Loud Production SRL
Dec 2010 - Jun 2011 (6 months)
Assisted in managing operations in the crewing/casino/entertainment industry.
Insurance Agent / Inspector / Branch Manager
SC Carpatica Asig SA
Mar 2005 - Jun 2008 (3 years 3 months)
Worked in insurance sales and management, progressing from agent to branch manager.
Education
Degrees, certifications, and relevant coursework
West Vasile Goldiș University
Master's Degree, Management and Public Administration
2008 - 2010
Master's Degree in Management and Public Administration from West Vasile Goldiș University, Baia Mare, from 2008 to 2010.
West Vasile Goldiș University
Psychopedagogical Module, Psychopedagogy
2008 - 2009
Completed the Psychopedagogical Module at West Vasile Goldiș University, Baia Mare, from 2008 to 2009.
West Vasile Goldiș University
Bachelor's Degree, Journalism and Public Relations
2005 - 2008
Bachelor's Degree in Journalism and Public Relations from West Vasile Goldiș University, Baia Mare, from 2005 to 2008.
C.D. Nenițescu High School
High School Diploma, Environmental Protection
2001 - 2005
High School Diploma in Environmental Protection from C.D. Nenițescu High School, Baia Mare, from 2001 to 2005.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Job categories
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