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Ana DragomanAD
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Ana Dragoman

@anadragoman

Sales Agent at Eon Dialog handling gas and electricity contracts, with customer care experience on Airbnb and Exxon projects.

Romania
Message

At Eon Dialog, I work as a Sales Agent for gas and electricity contracts and handle entry-level accounting.

At Exxonmobil/Wipro, I managed customer experience on Exxon Mobile projects and assisted customers with a range of issues. I focused on providing quality support.

At Airbnb/Telus, I managed cancellations and reservations, provided technical support with accounts and payments, and investigated customer cases.

My experience also includes an Executive Assistant role at Accenture and early hospitality and event work in Romania and Vienna. I speak German and English at an advanced level and have used tools including Salesforce, Zendesk, Avaya, SAP, and Jira.

Experience

Work history, roles, and key accomplishments

ED
Current

Sales Agent

Eon Dialog

Feb 2025 - Present (1 year 8 months)

Sales Agent for gas and electricity contracts at EON, with entry-level accounting responsibilities.

Education

Degrees, certifications, and relevant coursework

Universitatea Babeș-Bolyai logoUB

Universitatea Babeș-Bolyai

Bachelor's degree, Anthropology

2021 - 2024

Pursued studies in Anthropology, focusing on human societies and cultural dynamics.

HS

High School / Vocational school

High School Diploma, General Studies

2015 - 2019

Completed high school or vocational education.

ES

Elementary school

Elementary School Diploma, General Studies

2011 - 2015

Completed elementary education.

Tech stack

Software and tools used professionally

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