Laetitia User
@laetitiauser
Client-facing strategist with expertise in digital project management.
What I'm looking for
I am a client-facing strategist and platform specialist with over 6 years of experience in supporting account growth, partner success, and project management within digital-first organizations. My educational background includes a graduate degree in Applied Analytics and Risk Management from Columbia University, which has equipped me with a strong foundation in managing portfolios and optimizing content strategies.
Throughout my career, I have demonstrated a deep passion for travel and hospitality innovation, focusing on creating exceptional customer experiences. I excel in balancing relationship-building with data-driven decision-making, ensuring that I deliver results in fast-paced, cross-functional environments. My experience includes coordinating outreach initiatives and managing digital workflows, which have significantly contributed to operational efficiency and stakeholder engagement.
Experience
Work history, roles, and key accomplishments
Business Branding Strategist
Freelance
Jan 2017 - Present (8 years 5 months)
Consulted with entrepreneurs and small businesses on brand and content execution across platforms like Google and LinkedIn. Educated clients on platform strategies to enhance visibility and monetization while managing multiple client relationships effectively.
Business Branding Strategist
Freelance
Jan 2017 - Present (8 years 5 months)
Consulted with entrepreneurs and small businesses on brand and content execution across various platforms. Educated clients on platform strategies to enhance visibility and monetization while managing multiple client relationships effectively.
Risk Management Associate
Assurance Advisory Partners
Jan 2024 - Feb 2024 (1 month)
Coordinated outreach to business partners and supported the development of scalable ERM tools and pricing strategies. Managed data and digital workflows to enhance operational efficiency across client accounts while optimizing communication pipelines and partner relationships.
Risk Management Associate
Assurance Advisory Partners
Jan 2024 - Feb 2024 (1 month)
Coordinated outreach to business partners and supported the development of scalable ERM tools and pricing strategies. Managed data and digital workflows to enhance operational efficiency across client accounts, collaborating with stakeholders to optimize communication and delivery systems.
Business Development Specialist
Pace University
Jan 2019 - Jun 2023 (4 years 5 months)
Oversaw campaigns and communications for alumni and donor portfolios, managing high-value prospects. Utilized project tracking tools to monitor initiatives and led events to enhance stakeholder engagement, maintaining strong partner relations through various outreach methods.
Business Development Specialist
Pace University
Jan 2019 - Jun 2023 (4 years 5 months)
Oversaw campaigns and communications for alumni and donor portfolios, managing high-value prospects. Utilized project tracking tools to monitor initiatives and led events to enhance stakeholder engagement while maintaining strong partner relations.
Education
Degrees, certifications, and relevant coursework
Columbia University, School of Professional Studies
Master of Science, Applied Analytics
Candidate for Master of Science in Applied Analytics.
Columbia University, School of Professional Studies
Master of Science, Enterprise Risk Management
Master of Science in Enterprise Risk Management.
Pace University, Dyson College of Arts & Sciences
Bachelor of Arts, Political Science
Bachelor of Arts in Political Science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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