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Laetitia User

@laetitiauser

Client-facing strategist with expertise in digital project management.

United States

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities in a dynamic environment.

I am a client-facing strategist and platform specialist with over 6 years of experience in supporting account growth, partner success, and project management within digital-first organizations. My educational background includes a graduate degree in Applied Analytics and Risk Management from Columbia University, which has equipped me with a strong foundation in managing portfolios and optimizing content strategies.

Throughout my career, I have demonstrated a deep passion for travel and hospitality innovation, focusing on creating exceptional customer experiences. I excel in balancing relationship-building with data-driven decision-making, ensuring that I deliver results in fast-paced, cross-functional environments. My experience includes coordinating outreach initiatives and managing digital workflows, which have significantly contributed to operational efficiency and stakeholder engagement.

Experience

Work history, roles, and key accomplishments

FR
Current

Business Branding Strategist

Freelance

Jan 2017 - Present (8 years 5 months)

Consulted with entrepreneurs and small businesses on brand and content execution across platforms like Google and LinkedIn. Educated clients on platform strategies to enhance visibility and monetization while managing multiple client relationships effectively.

FR
Current

Business Branding Strategist

Freelance

Jan 2017 - Present (8 years 5 months)

Consulted with entrepreneurs and small businesses on brand and content execution across various platforms. Educated clients on platform strategies to enhance visibility and monetization while managing multiple client relationships effectively.

AP

Risk Management Associate

Assurance Advisory Partners

Jan 2024 - Feb 2024 (1 month)

Coordinated outreach to business partners and supported the development of scalable ERM tools and pricing strategies. Managed data and digital workflows to enhance operational efficiency across client accounts while optimizing communication pipelines and partner relationships.

AP

Risk Management Associate

Assurance Advisory Partners

Jan 2024 - Feb 2024 (1 month)

Coordinated outreach to business partners and supported the development of scalable ERM tools and pricing strategies. Managed data and digital workflows to enhance operational efficiency across client accounts, collaborating with stakeholders to optimize communication and delivery systems.

Education

Degrees, certifications, and relevant coursework

Columbia University, School of Professional Studies logoCS

Columbia University, School of Professional Studies

Master of Science, Applied Analytics

Candidate for Master of Science in Applied Analytics.

Columbia University, School of Professional Studies logoCS

Columbia University, School of Professional Studies

Master of Science, Enterprise Risk Management

Master of Science in Enterprise Risk Management.

Pace University, Dyson College of Arts & Sciences logoPS

Pace University, Dyson College of Arts & Sciences

Bachelor of Arts, Political Science

Bachelor of Arts in Political Science.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Laetitia User - Business Branding Strategist - Freelance | Himalayas