kyra Nicole

I am a self-motivated and detail-oriented professional with four years of experience in customer service, specializing in patient care coordination. My expertise lies in managing workflows in both fully remote and hybrid environments, utilizing tools like Slack and Zoom to communicate effectively across time zones and collaborate with cross-functional teams.

Currently, I work as a Patient Care Coordinator at Woodhill Endodontics, where I coordinate patient appointments, follow-ups, and referrals using electronic medical records (EMR) systems. I pride myself on maintaining high productivity and accuracy, ensuring HIPAA compliance in all virtual communications while supporting patients and healthcare providers in both in-person and remote care settings.

My strong time management skills and ability to work independently have allowed me to excel in high-volume scheduling and administrative tasks. I am passionate about enhancing patient experiences and streamlining processes to improve overall care delivery.