Emma Turnbull
@emmaturnbull
Detail-oriented administrative professional with customer service and medical records experience.
United StatesWhat I'm looking for
I am a detail-oriented administrative professional with strong customer service roots and over ten years of frontline experience. I have recent experience in EMR abstraction and administrative support, handling invoicing, calendar management, recordkeeping, and HIPAA-compliant medical record workflows.
I enjoy technical problem solving and continual self-directed learning in web design and computer maintenance, and I bring reliable time management, training, and supervision skills to roles that require accuracy and clear communication. I am motivated to apply my skills to organized, detail-driven administrative or technical support positions where I can grow and contribute.
Experience
Work history, roles, and key accomplishments
Admin Support
Electric Warrior
Apr 2025 - Present (10 months)
Create and maintain invoices, record meeting minutes into online accounting/invoicing software, manage calendars for multiple employees, and maintain proficiency in office software to support operations.
EMR Abstractor
State of Franklin Healthcare Associates
Dec 2023 - Apr 2025 (1 year 4 months)
Abstracted clinical data from medical records into patient charts, managed electronic faxing of records following HIPAA, and provided patient tech support for online patient portal access.
STBarista Trainer
Starbucks
Oct 2020 - Dec 2023 (3 years 2 months)
Prepared handcrafted beverages to consistent quality, trained team members, and applied problem-solving to maintain high customer satisfaction and store standards.
Room Inspector
Xanterra Travel Collection
May 2019 - Jul 2019 (2 months)
Trained room attendants, ensured cleanliness and safety of cabins, and coordinated pre-opening setup to meet tight schedules and guest satisfaction targets.
LCStudent Help Desk Tech
Lane Community College
Sep 2017 - Jun 2018 (9 months)
Provided technical support for faculty and students on online classroom technology, collaborated on developing online course materials, and independently built example course structures.
Education
Degrees, certifications, and relevant coursework
LCLane Community College
Multimedia Design and Film
Attended the Multimedia Design and Film program for one year, gaining foundational skills in multimedia design and film production.
Network Charter School
High School Diploma, High School
Grade: 3.8 GPA
Graduated high school with a 3.8 GPA.
Availability
Location
United StatesAuthorized to work in
Job categories
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