Open to opportunities

Dina Mekonen

@dinamekonen

Message

Detail-oriented administrative professional skilled in office coordination, records management, and client service.

United States

Message

What I'm looking for

I am seeking an administrative role in a public-service or compliance-focused organization with clear processes, opportunities for growth, and responsibilities in records, scheduling, and client coordination.

I am a detail-oriented administrative professional with a strong background in office coordination, records management, and client-facing service. I bring experience managing confidential information and ensuring compliance with HIPAA and Medicaid documentation requirements.

In my most recent role as Lead Treatment Coordinator, I served as the primary liaison for new patients, created contracts and payment plans, coordinated insurance and Medicaid approvals, and maintained accurate records to support reporting and audits.

I have led daily office operations including scheduling, end-of-day financial reconciliation, and productivity tracking, and I have experience developing clear documentation and personalized plans for stakeholders. My prior roles in education and retail strengthened my communication, recordkeeping, and social media/content skills.

I am motivated to contribute my organizational expertise and compliance-focused approach to a public service administrative role where I can add immediate value and continue expanding my skill set.

Experience

Work history, roles, and key accomplishments

Lead Treatment Coordinator

Hudson Orthodontics

Jun 2023 - Jan 2025 (1 year 7 months)

Served as primary liaison for new patients, creating contracts and payment plans while managing HIPAA-compliant records and coordinating insurance/Medicaid approvals to improve collections and office workflow.

Patient Intake Insurance Verification Medicaid Processes HIPAA Billing & Collections Scheduling Records Management

Lead Infant Teacher

Winwood Children’s Center

Oct 2022 - Jun 2023 (8 months)

Maintained development and care documentation, communicated with parents on health and safety, and executed age-appropriate curriculum while supporting classroom compliance and administrative tasks.

Early Childhood Education Care Documentation Curriculum Development Classroom Compliance Scheduling Developmental Milestones

Sales Associate

Alex and Ani

Nov 2017 - Jan 2019 (1 year 2 months)

Managed in-store admin tasks including inventory tracking and POS accuracy, created social media content to drive engagement, and supported store campaigns and community programs to meet sales goals.

Inventory Management Point of Sale Customer Service Scheduling Community Engagement

Sales Associate

Aldo Groupe

Jan 2015 - Jan 2017 (2 years)

Monitored inventory and sales trends, coordinated promotions and in-store logistics, and implemented local marketing strategies that supported revenue growth and customer satisfaction.

Inventory Coordination Sales Reporting Customer Service Local Marketing Market Analysis Relationship Building

Education

Degrees, certifications, and relevant coursework

Northern Virginia Community College

Associate Degree, Business Management & Marketing

Grade: GPA: 3.69

Activities and societies: Dean's List; Presidential Scholar; coursework in Microsoft Office, data entry, records management, CRM tools, and basic Medicaid/insurance processes.

Associate degree in Business Management & Marketing with coursework in accounting, business law, office administration, and records management; achieved a 3.69 GPA and Dean's List recognition.