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Kyle CalhounKC
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Kyle Calhoun

@kylecalhoun

I’m a results-driven Director of E-Commerce scaling DTC and marketplaces with data-led growth and channel optimization.

United States
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What I'm looking for

I’m looking for a leadership role where I can scale e-commerce revenue through data-led channel optimization, hands-on implementation across DTC/marketplaces/email, and process automation—while partnering with teams to exceed ambitious business goals.

I’m a highly motivated Director of E-Commerce with a proven track record scaling online businesses and optimizing digital advertising across major e-commerce platforms, including Shopify, Amazon, and Walmart. I bring hands-on strategy and implementation across DTC, marketplaces, email, BI, and technical integration—driving measurable impact like scaling email to 30% of revenue, improving conversion rates (+84%), reducing CAC (-57%), and strengthening operational efficiency through advanced systems.

In recent roles, I spearheaded JoeBoxer.com’s launch and scaling, elevated email marketing via Klaviyo, and improved performance through paid advertising and A/B testing. I also built repeatable processes such as back-in-stock alerts, automated order processing, tax compliance and fraud detection patterns, and BI through Domo—while collaborating on UX/UI and promotional calendars. Earlier in my career, I led multi-platform storefront setups and automated product data management with FileMaker/Excel to transform catalog operations from 300 to 250,000 items.

Experience

Work history, roles, and key accomplishments

JMAC Supply logoJS

E-Commerce Operations Manager

JMAC Supply

Sep 2010 - May 2014 (3 years 8 months)

Expanded the product catalog from 300 to 250,000 items by automating product listing workflows using advanced Excel formulas and FileMaker. Built internal systems for inventory management, label printing, and automated Amazon order confirmations to streamline operations and reduce bottlenecks.

Education

Degrees, certifications, and relevant coursework

Full Sail University logoFU

Full Sail University

Bachelor of Science, Music Production

Completed a Bachelor of Science in Music Production at Full Sail University.

Tech stack

Software and tools used professionally

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