Open to opportunities

Kudzai Panganai

@kudzaipanganai

Message

Bilingual sales professional driving consultative B2B and remote client growth.

United Arab Emirates

Message

What I'm looking for

I seek remote or international roles in consultative B2B sales or client management where I can drive revenue, manage pipelines, and deliver high client satisfaction within collaborative, performance-driven teams.

I am a results-driven bilingual (Spanish & English) sales and customer engagement professional with over nine years of international, remote, and client-facing experience. I specialize in consultative B2B selling, lead qualification, needs analysis, and guiding prospects through full sales cycles while managing multiple accounts in fast-paced environments.

My background includes hands-on CRM management (Salesforce, Zendesk, Freshdesk), pipeline and opportunity management, escalation resolution, and delivering personalized solutions across global markets and time zones. I consistently achieve high client satisfaction and retention by explaining complex services clearly and resolving post-sale issues efficiently.

I thrive in remote roles with strict performance metrics, collaborating across functions to optimize workflows and reporting, and bringing strong analytical, problem-solving, and cross-cultural communication skills to every engagement.

Experience

Work history, roles, and key accomplishments

Current

International Bilingual Sales Officer

Current

SURGELL C

Jul 2024 - Present (1 year 7 months)

Handle inbound and outbound sales inquiries for Spanish- and English-speaking international clients, qualify leads, present tailored product solutions, and manage full sales cycles to drive conversions and retention.

B2B Sales Lead Qualification Consultative Selling Pipeline Management Objection Handling

Community Content Moderator

Amazon

Aug 2020 - Jun 2024 (3 years 10 months)

Reviewed business and customer-facing content for policy compliance and quality, conducted audits to improve moderation performance, and met strict remote productivity and accuracy metrics.

Content Moderation Compliance Quality Assurance Remote Work performance reporting Cross Functional Collaboration Analytical Skills Productivity

Bilingual Sales Consultant

Kobo Safaris

Feb 2017 - Jul 2020 (3 years 5 months)

Managed inbound Spanish- and English-speaking leads to design and sell customized travel packages, maintained CRM booking records, and achieved client satisfaction scores above 95%.

Consultative Selling CRM Management Multilingual Communication Sales Presentations Customer Service Opportunity Management

Patient Service Executive

Better2Know

Jan 2015 - Jan 2017 (2 years)

Handled inbound inquiries across phone, email and online channels, guided clients through service options and bookings, and maintained detailed CRM records while ensuring data protection compliance.

Patient Services CRM Management Data Compliance Sensitive Communication Empathy