I am looking for a job that specializes in Customer Care or Customer Support. I am also open for a job where I can get out of my box or comfort zone.
KVOpen to opportunities
Kristophere Valencia
@kristopherevalencia
I'm an tenured Customer Service Representative with 5 years of experience.
PhilippinesWhat I'm looking for
I am Kristophere Valencia. I have 5 years of experience in being a Customer Service Representative, 1 year in a retail account and 4 years in an Healthcare account. For my educational background, I am an undergraduate of Bachelor of Science in Electrical Engineering. Here are some of my skills, I have good communication skills, able to build rapport and trust with client/customer, can utilize the company's tools and product in an efficient way, can adapt to any environment, have good critical thinking skills, and always willing to learn something new.
Experience
RECurrent
I am the one who answers the Customer's daily inquiry thru calls and chats. I basically inform them about their Plan's coverage, Claims, Billings and referrals.
API joined Alorica company with their US Retail account to answer the calls of the customer regarding on the status of their orders, canceling their premium accounts, refund and replacements.
Tech stack
Learn about the tools and technologies that Kristophere likes to use.
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
0-0 USD
Job categories
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