Alona Austria

Handled customer inquiries and provided resolutions via phone and email. Ensured customer satisfaction by addressing concerns and following up on escalations.

Handled customer inquiries and provided resolutions via phone and email. Ensured customer satisfaction by addressing concerns and following up on escalations.

Contacted customers to promote and sell various plans, achieving sales targets immediately after calls. Utilized persuasive communication and sales techniques.

Provided customer support by answering calls and resolving customer concerns effectively. Demonstrated strong communication skills and the ability to multitask in a fast-paced environment.

Provided customer support by answering calls and resolving customer concerns effectively. Demonstrated strong communication skills and the ability to multitask in a fast-paced environment.

Contacted customers to offer promotional plans and successfully closed sales. Utilized effective communication and persuasive skills to achieve sales targets.

Trained as an Outbound Sales Representative, focusing on customer engagement and sales strategies.

Trained as an Outbound Sales Representative, focusing on customer engagement and sales strategies.

Completed high school education with a focus on Humanities and Social Sciences.

Completed high school education with a focus on Humanities and Social Sciences.