GGGichelle Gallo
@gichellegallo
Motivated healthcare customer service professional with strong communication skills.
PhilippinesWhat I'm looking for
I am a motivated healthcare customer service professional with one year of experience supporting members with healthcare-related inquiries, handling account issues, and coordinating with specialized departments to ensure accurate, confidential resolutions.
I developed strong communication, documentation, problem-solving, organization, and teamwork abilities while working in a fast-paced customer service environment at Alorica, Cubao. I also served in student leadership roles as Grade 11 Class President and Grade 12 Class Vice President.
I seek to apply my professionalism and skills in a role where I can contribute to organizational success, maintain confidentiality, and continue growing in healthcare customer service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Alorica
Dec 2024 - Jan 2026 (1 year 1 month)
Handled healthcare-related member inquiries, resolved account issues by coordinating with specialized departments, and maintained confidentiality while improving response accuracy in a high-volume contact center.
Education
Degrees, certifications, and relevant coursework
Lucia High School
Senior High School, Accountancy, Business and Management
Activities and societies: Grade 11 Class President; Grade 12 Class Vice President
Completed Senior High School with focus in Accountancy, Business and Management and held class leadership positions in Grades 11 and 12.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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