Kristin Banks

At Discovery Education, I led global sales enablement and operations programs from discovery through measurement, partnering with Sales, Customer Success, Product Marketing, Product, and Operations.

I owned the enterprise Seismic platform, establishing content governance, publishing and lifecycle standards, and optimization practices that improved content discoverability, consistency, and adoption. I also led enablement and release readiness for Salesforce Sales Engagement, creating training, office hours, communications, and reinforcement resources for global teams.

Across 75+ organizations, I've translated stakeholder needs, Voice of Customer feedback, adoption metrics, and operational data into scoped initiatives, implementation guides, onboarding playbooks, and repeatable learning assets.

I've supported enterprise customer onboarding across a $1M–$15M ARR portfolio and use ChatGPT, Claude, and Microsoft Copilot to accelerate content development, documentation, meeting synthesis, and program execution.