Abbey Hess

I’m a sales enablement and operations leader with experience across sales, Deal Desk, sales operations, onboarding, coaching, and cross-functional execution. I spent the first seven years of my career in quota-carrying sales and small-business banking roles, giving me firsthand understanding of what sellers need to succeed.

Most recently at ADP, I led Sales Support and Deal Desk operations for a high-volume small-business sales organization, partnering across Sales, Implementation, Operations, Tax, and senior leadership. I built scalable onboarding and readiness programs, coaching frameworks, QA processes, playbooks, reporting, and workflow improvements designed to make it easier for sellers and teams to execute consistently.

My work has included developing 30/60/90-day ramp programs, facilitator guides, competency assessments, seller resources, performance dashboards, automated audit processes, and cross-functional solutions to recurring sales and implementation friction. I’ve also used tools including Salesforce, Smartsheet, Tableau, Gong, Responsive, SharePoint, and AI-enabled workflows to improve visibility and adoption.

I’m especially interested in roles across Sales Enablement, Revenue Enablement, Deal Desk, Revenue Operations, and Sales Operations where I can combine seller empathy, operational judgment, data, and program-building to create frameworks that actually stick.