Open to opportunities

Kristin Bailey

@kristinbailey

I lead multimillion-dollar technical programs, AI automation, and operational transformation across fintech, government, and military organizations.

United States

Message

At Fiserv, I optimize resource allocation and budget adherence across a $10M+ fintech implementation portfolio. I build AI-driven automation and capacity models that surface delivery risks, accelerate planning, and strengthen staffing decisions.

Previously at Constellation West, I managed roadmap, milestones, dependencies, and governance for a $1.4B acquisition while reducing manual effort by more than 60 hours each week through workflow redesign and automation. I also led requirements gathering across eight departments to improve an IT contract performance work statement.

Across U.S. Air Force Reserve, U.S. Air Force, and operations roles, I’ve improved compliance, inspection readiness, payroll accuracy, onboarding, logistics, and executive support. I bring PMP-certified program leadership grounded in practical process improvement, stakeholder alignment, and measurable operational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Project Manager

Current

Fiserv

Sep 2025 - Present (1 year 1 month)

Optimized resource allocation and budget adherence across a $10M+ fintech implementation portfolio. Built AI-driven automation to monitor project delivery readiness and developed an AI agent to extract scope details from statements of work.

Project Management Resource Allocation Budget Management AI Automation Process documentation Stakeholder Engagement Data Analysis

Current

Program Manager

Current

U.S. Air Force Reserve

Aug 2022 - Present (4 years 2 months)

Led three Reserve programs as Medical Administration Flight Commander, driving 100% compliance. Developed an AI proofreading agent and reduced medical records processing delays by 30% through KPI dashboards and quality assurance processes.

Program Management Compliance AI Text Proofreading KPI Dashboards Quality Assurance Process Standardization Training Payroll Management

Program Manager

Constellation West

Aug 2023 - Sep 2025 (2 years 1 month)

Led process optimization initiatives that reduced manual effort by 60+ hours weekly. Managed project roadmap and schedule controls for a $1.4B acquisition, and led requirements gathering across eight departments for an IT contract overhaul.

Process Optimization Workflow Redesign Automation Project Roadmapping Requirements Gathering Risk Management Contract Management Stakeholder Engagement

Operations Manager

Conference Catalysts

Nov 2022 - Aug 2023 (9 months)

Organized international board meetings and events across multiple countries. Led marketing campaigns increasing engagement by 30% and managed the society awards program end-to-end.

Event Planning Marketing Campaigns Social Media Email Marketing Awards Management Travel Coordination Budget Management

Operations Manager

U.S. Air Force

May 2021 - Aug 2022 (1 year 3 months)

Served as primary liaison across 32 regional teams, coordinating operational updates and aligning stakeholders on transportation and logistics initiatives. Managed new employee onboarding and developed a streamlined onboarding process.

Liaison Coordination Logistics Onboarding Security Clearance Executive Scheduling Event Logistics