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Nicholas LupinNL
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Nicholas Lupin

@nicholaslupin

Operations and project coordinator improving workflows and cross-team delivery.

United States
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What I'm looking for

I’m looking to coordinate enterprise projects in regulated environments—keeping teams on schedule, improving operational workflows with clear documentation and dashboards, and aligning stakeholders through reliable communication and risk-focused tracking.

I’m a project coordination and operations professional with 8+ years of experience supporting enterprise initiatives across Fortune 500 companies and U.S. federal agencies. I thrive coordinating cross-functional teams, keeping project documentation current, tracking schedules, and strengthening stakeholder communications—especially in fast-paced, highly regulated environments.

Most recently, I’ve supported Capital One’s Discover integration by coordinating enterprise learning initiatives for 300+ engineers and technical staff. I collaborated across Learning & Development, engineering, product, and leadership to support milestones and training deliverables, while maintaining dashboards, SOPs, trackers, and workflow templates to improve consistency and visibility.

Before that, as a Project Manager for the U.S. PACT Act National Implementation, I coordinated nationwide implementation activities across multiple departments, supporting an Agile & Waterfall rollout. I prepared project documentation, dashboards, communication plans, training materials, and supported onboarding and operational readiness for 500+ employees, helping teams stay aligned on milestones and schedules.

I also served as an IT Project Coordinator with the U.S. Census Modernization, where I maintained project schedules, meeting notes, stakeholder communications, and status reporting, and developed onboarding materials, user guides, SOPs, and training documentation. Alongside my CAPM certification, I bring a pragmatic, improvement-focused approach—using tools like Microsoft Project, Jira, Smartsheet, Asana, Trello, and Microsoft 365 to drive risks, action items, and work forward.

Experience

Work history, roles, and key accomplishments

Capital One logoCO

Program Manager

Apr 2024 - Dec 2025 (1 year 8 months)

Coordinated enterprise learning initiatives and supported program milestones and training deliverables for Capital One's Discover integration. Created and maintained project documentation, dashboards, trackers, and provided regular status updates while tracking risks and action items.

UA

Project Manager

U.S. Department of Veterans Affairs

Jan 2023 - Apr 2024 (1 year 3 months)

Managed implementation activities for the U.S. PACT Act National Implementation across multiple departments. Prepared project documentation, dashboards, SOPs, communication plans, and training materials while coordinating onboarding and operational readiness for nationwide rollout.

UC

IT Project Coordinator

U.S. Department of Commerce

Dec 2021 - Dec 2022 (1 year)

Coordinated software implementation projects supporting U.S. Census modernization initiatives. Maintained project schedules and documentation, developed onboarding materials and user guides, and supported project teams by tracking risks, documenting issues, and coordinating milestone activities.

Education

Degrees, certifications, and relevant coursework

Metropolitan State University of Denver logoMD

Metropolitan State University of Denver

Bachelor of Science, Business

2016 - 2019

Grade: 3.9

Activities and societies: Theater Stage Manager, Live News Show Floor Director, Journalism department project manager

Earned a Bachelor of Science in Business with a minor in Communications, while coordinating software implementation and supporting project documentation, schedules, and training materials.

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