At REO Lead Solutions, I managed bookkeeping and invoicing for 30+ active clients, coordinated calendars and appointments, and handled client communications. I also ran email campaigns and maintained organized records for compliance.
At TELUS International, I managed a principal’s calendar, inbox, and correspondence, using ChatGPT for first-pass replies and OtterAI for meeting summaries. I also prepared executive reports and presentations and maintained CRM records across Salesforce, HubSpot, Mailchimp, and Zendesk.
Earlier at TELUS International, I built interactive e-learning modules adopted across eight teams and revised training materials using evaluation results. I currently manage social media and email campaigns and create branding and marketing graphics for freelance clients, alongside my Bachelor in Graphic Design studies at Universidad Galileo.
