At COVINOC, I supported daily business operations through documentation, digital file organization, and administrative follow-up. I also maintained organized records and coordinated follow-ups across internal areas.
At QST INDUSTRIES / DENIMATRIX, I provided direct administrative and executive support to the Regional Manager and senior management. I scheduled meetings, organized communications, and prepared business documents and meeting materials.
Earlier, at ACT / BANK OF MONTREAL, I supported customers with loan-status inquiries and account requests, and was recognized as a Top Performer in Customer Satisfaction and Quality Assurance. At EVERISE / FEDEX, I handled high-volume calls about shipping and service concerns and coordinated escalations when needed.
At TELUS INTERNATIONAL / CORELOGIC, I supported customers in English and Spanish through phone and digital channels. I also completed coursework in Legal Translation at Universidad Galileo and hold a Virtual Assistant Certificate.
