I'm currently supporting BSS through Scale Source, managing executive calendars, agendas, client communications, onboarding, CRM records, billing follow-up, and daily operational workflows.
I coordinate real-time priorities with leadership, deliver daily schedule summaries, and help convert prospective clients through phone and email outreach. I also create client email communications, schedule Instagram content, track referrals, and ensure required waivers and documentation are complete.
Previously at Adaclinika, I managed appointments, travel, billing, bookkeeping, correspondence, and sensitive patient information while supporting patient care and community projects.
My background also includes brokerage coordination at Prime Inc. via Lean Solutions Group and eight years supporting Royal Caribbean international guest relations and groups at Conduent Guatemala, where I handled travel arrangements, group planning, payments, and personalized customer service.
