DanielDDM User

Led diverse teams, mentored staff, and drove performance through effective delegation and training. Managed administrative assistance to the managing director, including calendar management and project support. Implemented process improvements and enforced SOPs for consistent operations.

Provided remote technical support and customer relations, troubleshooting home internet and router issues. Managed client follow-ups and scheduled in-home technician visits, while also serving as a subject matter expert for new-hire development.

Managed business-to-business accounts, collections, and payment processing. Conducted trend analysis and prepared financial reports while ensuring accuracy in account reconciliations and resolving discrepancies.

Handled payment follow-ups and maintained relationships with third-party accounts payable departments. Resolved billing discrepancies and managed remittance documents to ensure accurate financial records.

Studied Bachelor of Laws, focusing on legal principles, case studies, and the application of law in various contexts.

Pursued a Bachelor of International Trade & Business Administration, covering topics such as international markets, trade regulations, and business management.