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Glendy ChampetGC
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Glendy Champet

@glendychampet

Experienced Executive Assistant and Operations Coordinator with a strong background in customer service, client success, and administrative support.

Guatemala
Message

What I'm looking for

I’m looking for a remote role providing discreet executive and administrative support—operations and client coordination, calendar/email management, budget tracking, and cross-team follow-through—where efficiency and accountability drive results.

I am a bilingual (English/Spanish) administrative and operations professional with extensive experience supporting executives, managing client relationships, coordinating projects, and improving day-to-day business operations in remote environments. Throughout my career, I have worked across customer service, executive assistance, sales support, and operations, helping teams stay organized, meet deadlines, and deliver exceptional experiences to clients.

My expertise includes calendar and inbox management, travel coordination, administration, data entry, documentation, reporting, spreadsheet management, customer communications, and process improvement. I am comfortable using tools such as Google Workspace, Microsoft Office, Excel, and project management platforms, and I adapt quickly to new technologies and workflows.

I take pride in being highly organized, detail-oriented, and proactive. I enjoy creating structure, solving problems, and taking ownership of projects to ensure nothing falls through the cracks. Whether coordinating multiple priorities, supporting executives, or assisting clients, I focus on accuracy, reliability, and clear communication.

I am particularly interested in remote opportunities as an Executive Assistant, Administrative Assistant, Operations Coordinator, Client Success Specialist, Project Coordinator, or Customer Support Professional. I value long-term partnerships with companies where I can contribute to operational excellence, build strong relationships, and continue growing my skills while making a meaningful impact.

Experience

Work history, roles, and key accomplishments

VS

Administrative Director

Vonap, S.A.

Jan 2009 - Jan 2025 (16 years)

Led day-to-day operations of the Guatemala office, directing client operations as the escalation point to maintain long-term relationships. Supervised distributed web development teams, coordinated HR/Accounting/Legal for compliance and continuity, and managed operational decisions with international leadership across time zones.

LS

Administrative Sub-Manager

Lácteos Balcánicos Glad, S.A.

Jan 2006 - Jan 2007 (1 year)

Managed administrative and operational functions supporting senior leadership, including designing and implementing procedures and internal controls to improve efficiency and accountability. Oversaw financial controls for 12 bank accounts and handled supplier relationships, insurance policies, and legal payments with ongoing English/Spanish communication.

Education

Degrees, certifications, and relevant coursework

Harding University logoHU

Harding University

Bachelor of Business Administration, International Business & Management

Earned a B.B.A. in International Business & Management from Harding University.

RS

Royalty International School

Bilingual Executive Secretary, Tourism, Hotel Industry & Airlines Administration

Completed a bilingual Executive Secretary program with a focus on Tourism, Hotel Industry & Airlines Administration.

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