krista duval

I am a dedicated Technology Specialist with extensive experience in supporting and maintaining IT infrastructure within educational settings. My journey began with a strong foundation in Electronics and Computer Technology, which I complemented with a Bachelor’s degree in Criminal Justice. Over the years, I have honed my skills in troubleshooting hardware and software issues, ensuring that both staff and students have seamless access to technology.

Currently, I serve as a Junior Systems Support Analyst at the Fair Lawn Board of Education, where I manage and resolve technical issues related to various educational tools and systems. My role involves providing technical assistance for Windows OS, Google Workspace, and Microsoft 365, among others. I take pride in my ability to enhance instructional delivery by minimizing disruptions through effective problem-solving and timely support.

My previous experience as a Technician at the Hillsborough Board of Education allowed me to manage technology needs across multiple schools, where I supervised a team and ensured that all hardware and software issues were addressed promptly. I am passionate about leveraging technology to improve educational experiences and am always eager to learn and adapt to new challenges in the IT landscape.