Kourtlan User
@kourtlanuser
Customer service professional with experience in remote support and sales.
United StatesWhat I'm looking for
I am a dedicated customer service representative with experience supporting customers remotely for travel and tax platforms. I handled bookings for hotels, flights, car rentals, and assisted taxpayers with Intuit TurboTax, demonstrating strong communication and problem-solving skills.
I have a high school diploma and experience in sales and as a trained nursing assistant, which broadened my client-care abilities and professionalism. I am reliable, adaptable to remote work, and focused on delivering positive customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Expedia
Mar 2022 - May 2022 (2 months)
Provided remote customer service for Expedia, assisting American Express cardholders with hotel, flight, and car rental bookings during Mar 2022–May 2022.
Customer Service Representative
Intuit TurboTax
Mar 2021 - Oct 2021 (7 months)
Worked from home assisting taxpayers with TurboTax product questions and tax filing support from Mar 2021–Oct 2021.
Education
Degrees, certifications, and relevant coursework
Memorial High School
High School Diploma, High School
High School Diploma awarded in June 2018 from Memorial High School in Port Arthur, Texas.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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