Horatio User
@horatiouser
Sales and IT professional blending technical support with B2B/B2C sales experience.
BulgariaWhat I'm looking for
I am a sales and IT professional with multi-year experience in B2B and B2C roles, technical support, and freelance IT services. I have closed energy contracts, handled inbound sales and prospecting, and supported after-sales services including repairs, optimizations, shipping and billing.
My background includes moderator work, partnership monitoring for casinos, and customer-relation diplomas that strengthened negotiation and digitalization skills. I am a fast learner with experience in technical assistance, sales pitches, appointment setting, and processing customer banking data.
Experience
Work history, roles, and key accomplishments
Voice Moderator
Vinfractions
Jan 2025 - Jan 2026 (1 year)
Moderated voice interactions for the Telus client, ensuring compliance with client requirements and resolving policy violations to maintain service quality.
Casinos Partnership Specialist
Caen Monotiring
Jan 2022 - Jan 2025 (3 years)
Managed casino partnership traffic, referral links, CTAs and social bonuses to drive acquisition and promotional engagement.
Freelance IT Technician
Self Employed
Jan 2022 - Jan 2025 (3 years)
Provided IT repairs, optimizations, prospecting and sales as a freelance technician, growing a client base and delivering technical solutions.
Handled inbound calls to close B2C energy contracts, processed customer banking data securely, and achieved contract targets through consultative sales.
B2B Salesman
Axecibles
Jan 2023 - Jun 2023 (5 months)
Conducted B2B prospecting, booked appointments, and closed one-shot contracts by presenting products and services and delivering persuasive sales pitches.
Technical and Sales Assistant
ADN
Jan 2021 - Jan 2023 (2 years)
Performed computer modifications, after-sales support, shipping, and billing while supporting B2B sales efforts and technical customer needs.
Education
Degrees, certifications, and relevant coursework
ADN, Lunel
Diploma, Technical / IT
2022 - 2022
Completed an Approved Technician diploma from ADN in Lunel in 2022.
SupExup, Montpellier
Diploma, Customer Relation and Negotiation
2022 - 2022
Completed a diploma in Customer Relation and Negotiation Digitalization at SupExup in 2022.
Lycée Anne Vauté, Castres
Diploma, Sales
2020 - 2020
Obtained a B2B - B2C sales diploma from Lycée Anne Vauté in Castres in 2020.
Availability
Location
BulgariaAuthorized to work in
Job categories
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