Komal Kaur

I am a motivated customer service and technical support professional with hands-on experience assisting customers across phone and in-person channels. I build positive customer relationships by listening carefully, asking probing questions, and resolving issues efficiently.

My background includes administrative support, loss prevention in a retail environment, and customer-facing roles in food service, where I learned to multitask, document incidents accurately, and stay calm under pressure. I have practical experience troubleshooting login problems, device connectivity, and common app errors.

I am comfortable with CRM basics, MS Office, and Google Workspace, and I navigate PC systems quickly to support customers and maintain accurate records. I bring multilingual communication skills in English, Punjabi, Hindi, and Swahili that help me connect with diverse customers.

I am eager to grow within a people-first organization, learn new technologies, and contribute reliability, attention to detail, and empathetic problem solving to a customer support or technical support team.