Kirthan User
@kirthanuser
Results-focused sales and operations enthusiast with 7 years of experience.
What I'm looking for
I am a results-focused sales and operations enthusiast with a strong ambition to drive substantial revenue and profits through proactive strategies. With 7 years of experience across various industries, I have consistently been recognized for my performance and dedication to delivering outstanding quality and service.
Currently, I work as an SD Operation Executive, where I have automated workflows using Clay and N8N, leveraging AI and web scraping to significantly enhance efficiency. My previous roles include Sales Development Representative and End to End Sales Account Manager, where I successfully built a stable B2B pipeline and adapted my communication style to connect with decision-makers across different cultures and time zones.
Throughout my career, I have achieved notable milestones, including exceeding sales targets and receiving multiple awards for my performance. I am passionate about utilizing my skills in customer success and lead generation to contribute to a dynamic team and drive business growth.
Experience
Work history, roles, and key accomplishments
SD Operation Executive
ORAH
May 2023 - Present (2 years 3 months)
Automated workflows using Clay and N8N, leveraging AI and web scraping to cut down list-building and process by 60%. Maintained data hygiene across the platform while also working on system setup (Salesforce, HubSpot, Outreach).
Sales Development Representative
ORAH
Nov 2022 - Present (2 years 9 months)
Made over 250 cold calls weekly to potential clients across the US and Europe, consistently finding new sales opportunities. Screened incoming leads and used Outreach.io to identify and track potential big clients, building a strong sales pipeline.
End to End Sales Account Manager
RUNO
Aug 2021 - Present (4 years)
Built a stable B2B pipeline harnessing multiple channels and sales strategies to increase the response rate by 37%. Handled end-to-end sales, with customer success at times, and adapted selling style based on customer profile and requirements.
Inside Sales Executive
GIGINDIA
Mar 2021 - Present (4 years 5 months)
Showcased product features and benefits to drive sales up by 27%. Managed customer relationships through consultative sales techniques to attain individual sales goals consistently for two months.
Senior Executive
HINDUJA GLOBAL SOLUTIONS
Aug 2018 - Present (7 years)
Estimated property value by conducting a comparative market analysis. Maintained extensive knowledge of housing market trends and developments, and created marketing material for properties highlighting benefits.
Customer Service Officer
HINDUJA GLOBAL SOLUTIONS
Oct 2016 - Present (8 years 10 months)
Ensured communication targets were met by staying organized throughout the service and closely monitoring operations. Built rapport with customers through courteous and professional communications.
Education
Degrees, certifications, and relevant coursework
Mangalore University
Bachelor of Arts, Sociology and History
Studied Sociology and History through distance education, gaining a comprehensive understanding of societal structures and historical events. Developed strong analytical and research skills through independent study.
Aptech Aviation and Hospitality Academy
Diploma, Airport Management and Customer Service
Completed a program in Airport Management and Customer Service, focusing on the operational aspects of airport functions and effective customer interaction. Acquired skills essential for managing airport services and ensuring passenger satisfaction.
Kendriya Vidyalaya
High School Diploma, Computer Science
Completed high school with a focus on Computer Science, building foundational knowledge in the field. Gained essential skills in computer principles and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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