I’m looking for a customer service role to provide assistance clients and grow along with utilizing my support skills.
Open to opportunities
Kinsey Metzger
@kinseymetzger
Customer service representative who helps customers via online, phone, and retail support.
United StatesWhat I'm looking for
I’ve supported customers across retail, call centers, and online/phone sales, including roles at Strong Spas and Resilite Sports Products Inc.
At Pinpoint Federal Credit Union, I’m currently working in a Member Champion role, continuing to build on my service and support experience. Before that, I handled customer service and sales at Strong Spas, and I worked retail sales at Old Navy.
Experience
Work history, roles, and key accomplishments
PU
Current
Member Champion
Pinpoint Federal Credit Union
Nov 2025 - Present (10 months)
Served as Member Champion at Pinpoint Federal Credit Union, providing customer service and support.
RI
Sales/ Customer Service
Resilite Sports Products Inc.
Feb 2024 - Aug 2025 (1 year 6 months)
Handled sales and customer service at Resilite Sports Products Inc.
SS
Customer Service Representative
Strong Spas
Apr 2023 - Feb 2024 (10 months)
Worked as a Customer Service Representative at Strong Spas.
ON
Retail Sales Associate
Old Navy
Aug 2022 - Mar 2023 (7 months)
Worked as a Retail Sales Associate at Old Navy.
Education
Degrees, certifications, and relevant coursework
Moravian College
Graphic Design
2020 - 2022
Studied Graphic Design at Moravian College from August 2020 to May 2022.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Job categories
Customer Service RepresentativeRetail Sales AssociateCall Center RepresentativeSales AssociateCustomer Support SpecialistCustomer RepresentativeCustomer Experience RepresentativeCustomer Service AssociateSales And Customer Service RepresentativePart Time Customer Service RepresentativeCustomer Support AgentCustomer Service
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