KAKing Asare
@kingasare
Dedicated professional with extensive experience in customer service.
GhanaWhat I'm looking for
I am a dedicated young man with a passion for challenging jobs. I am highly focused and results-oriented, possessing extensive knowledge and experience in social work, community-based rehabilitation, and disability studies. My ability to work well under pressure and my strong communication skills have allowed me to efficiently resolve customer inquiries and maintain high satisfaction rates.
Throughout my career, I have demonstrated my capability in various roles, including as a Social Worker and Customer Service Representative. I have successfully managed high-stress situations, resolved customer complaints with empathy, and developed strong product knowledge to provide informed recommendations. My experience in administrative roles has further enhanced my organizational skills and attention to detail, ensuring that I deliver quality service to clients.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Fair Trade Outsourcing
Jan 2025 - Present (5 months)
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Officer
Ministry of Defence Ghana
Mar 2024 - Present (1 year 3 months)
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports. Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Customer Service Representative
Ison Bpo Ghana Ltd
Feb 2023 - Present (2 years 4 months)
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Assistant
LifeCare Givers
Jun 2020 - Present (5 years)
Successfully placed caregivers into clients' homes and contributed to good customer service. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Registration Officer
National Identification Authority
Apr 2019 - Present (6 years 2 months)
Successfully registered new applicants into the national identification system. Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.
Social Worker
National Service Scheme
Sep 2017 - Present (7 years 9 months)
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements. Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
Education
Degrees, certifications, and relevant coursework
University of Education, Winneba
Diploma, Community Based Rehabilitation
Focused on community-based rehabilitation strategies and disability studies. Gained practical skills in supporting individuals with disabilities within their communities.
School of Social Work, Osu Accra
Diploma, Social Work
Studied foundational principles and practices of social work. Developed skills in client assessment, case management, and intervention strategies.
Ghana National College
High School Diploma, General Studies
Completed secondary education, preparing for further studies. Gained a broad understanding across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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