Looking for a job

Ethel Chishamba

@ethelchishamba

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Experienced virtual and admin assistant with sales, medical, and retail expertise.

Zimbabwe

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What I'm looking for

I seek a role combining admin and client-facing sales responsibilities where I can apply ERP and POS expertise, support team training, and contribute to process improvements in a collaborative, growth-focused organization.

I am a versatile administrative and sales professional with a decade of experience across retail, FMCG and medical sales roles, including till supervision, frontline counter service, and field visits to hospitals and clinics. I consistently drive customer engagement, support tenders and product demos, and maintain accurate invoicing, stock and customer records while using Dynamic 365 ERP, Microsoft Office and Google Workspace.

My strengths include training and supervising frontline staff, resolving escalated customer issues, coordinating with warehouses and marketing teams, and supporting sales cycles from first contact through order placement. I bring an agile approach to work, a focus on loss-prevention and process accuracy, and ongoing professional development through conferences and product trainings.

Experience

Work history, roles, and key accomplishments

Sales Representative

Southern Pharmaceuticals

Jan 2025 - Dec 2025 (11 months)

Visited hospitals, clinics and pharmacies to present product ranges and demonstrate medical devices, built relationships with clinicians and procurement teams, and supported tenders and order follow-ups to drive sales.

Medical Sales Product Demonstrations Customer Relationship Management Inventory Coordination Market Research Microsoft Office

Till Supervisor

OK Zimbabwe Limited

Oct 2018 - May 2024 (5 years 7 months)

Oversaw daily till operations, trained cashiers on POS and cash-handling procedures, reconciled floats and end-of-day reports, and managed escalated customer issues to reduce transaction errors and losses.

Cash Handling Staff Training Loss Prevention Inventory Coordination Customer Service Microsoft Office

Cashier

Chicken Inn

Nov 2014 - Dec 2015 (1 year 1 month)

Processed cash, card and mobile payments accurately, managed till floats and daily sales sheets, restocked counter items and handled routine customer complaints to maintain smooth counter operations.