Memory Muradzikwa

I am an office and customer support professional with experience supporting daily retail operations, customer transactions, and order fulfilment in fast-paced work environments. I handle customer enquiries, prepare quotation and sales invoices, and maintain accurate transaction records with a close attention to customer instructions and timelines.

In my recent role as an Office Assistant, I supported day-to-day office management tasks and coordinated administrative activities to keep operations moving. I responded to customers in person, by phone, and via email; followed up on orders to confirm progress, delivery timelines, and accuracy; and addressed issues to ensure orders were fulfilled as requested.

Previously as a Cash & Carry Cashier, I ensured item accuracy, pricing, and taxes on invoices while processing cash, card, and mobile payments. I balanced the till by reconciling cash and electronic transactions, issued receipts before releasing goods, and worked with floor staff to resolve pricing queries, order changes, and payment issues at point of sale.