VALENTINE GICHIA
@valentinegichia
Customer Service & Sales Operations professional focused on delivering trusted, accurate support and standout customer experiences.
ZimbabweWhat I'm looking for
I bring a customer-first mindset and hands-on experience built over four years in customer service, sales support, and retail operations. I’ve supported daily business operations by managing customer enquiries, processing transactions accurately, maintaining organized records, and responding professionally to in-store and online needs.
In my roles, I’ve helped customers make informed purchasing decisions, coordinate inventory and merchandising, and resolve concerns while supporting business objectives. I also hold an ICDL with Distinction and am currently completing a Diploma in Customer Service, reinforcing my commitment to continuous learning, professionalism, and genuine care for clients.
Experience
Work history, roles, and key accomplishments
Delivered personalized customer service and product guidance. Supported daily business operations and maintained organized records. Responded professionally to in-store and online enquiries. Processed transactions accurately and supported reporting. Assisted with inventory monitoring and merchandising. Resolved customer concerns while supporting business objectives.
Processed cash, card, and mobile money transactions accurately. Balanced cash drawers and maintained transaction records. Assisted customers and supported inventory replenishment. Worked efficiently in a fast-paced retail environment.
Education
Degrees, certifications, and relevant coursework
Alison
Customer Service Support/Call Center/Teleservice Operation
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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