Open to opportunities

Kimberely Keshen

@kimberelykeshen

I keep operations, customer communication, logistics, and schedules running smoothly across office and production environments.

United States

Message

What I'm looking for

I'm seeking a virtual role where I can use my organizational skills, client-focused mindset, and strong work ethic to keep projects, teams, and day-to-day operations running smoothly.

I've kept office operations running smoothly at ND Industries / HB Fuller, coordinating communication across departments, processing sales orders in Epicor, and managing customer updates and inquiries.

I also supported accounts receivable, invoicing, trade-show travel, events, document digitization in DocStar, and ITAR NDA compliance documentation. I served as a key contact for staff and customers while managing a multi-line phone system.

At Laguna Productions, I directed schedules for film crews, studio time, and production timelines while coordinating casting, talent, equipment, locations, and client communication. I also handled invoicing, bank deposits, and website content coordination.

Across marketing, sales, fitness, and administrative roles, I've built scheduling processes, maintained CRM records, coordinated events, supported clients, and improved workflow accuracy. I'm seeking a virtual role where I can bring organized, client-focused operational support to a team.

Experience

Work history, roles, and key accomplishments

Office & Operations Administrator

ND Industries / HB Fuller

Jan 2012 - Oct 2024 (12 years 9 months)

Orchestrated daily office operations, managed customer communication, processed sales orders, and maintained records in Epicor. Handled accounts receivable, invoicing, and travel logistics for trade shows and events.

Epicor DocSTAR Accounts Receivable Invoicing Client Communication Travel Coordination Event Planning ITAR Compliance Multi Line Phone Systems Microsoft 365 Google Workspace

Production Coordinator

Laguna Productions

Oct 2006 - Sep 2011 (4 years 11 months)

Directed daily scheduling for film crews and production timelines, facilitated pre- and post-production activities, and managed client invoicing and bank deposits. Coordinated casting, equipment, locations, and client communication.

Scheduling Production Coordination Casting Customer Invoicing Logistics Communication Skills Website Updates Content Coordination

Marketing & Sales Assistant

Sells Incorporated

Apr 2006 - Sep 2006 (5 months)

Developed route planning and scheduling processes for service technicians, coordinated client communication, and generated invoices and work orders using QuickBooks. Maintained customer records for data accuracy.

Quickbooks Scheduling Route Planning Client Communication Data Management Invoicing

Fitness Trainer & Marketing Assistant

Curves for Women

Feb 2005 - Feb 2006 (1 year)

Trained clients on fitness equipment and provided customer support. Managed inventory, created promotional campaigns, and implemented marketing initiatives and member engagement efforts.

Fitness Training Customer Support Inventory Management Marketing Campaigns Promotion Member Engagement

Administrative Sales & Office Coordinator

SmartConnect Inc.

Apr 2004 - Dec 2004 (8 months)

Assisted leadership with reporting, scheduling, and administrative coordination. Maintained CRM databases, coordinated meetings, lunches, and internal company events.

CRM Scheduling Reporting Administrative Support Event Coordination

Marketing Coordinator

Teledyne Relays

Oct 2000 - Feb 2004 (3 years 4 months)

Supported sales and marketing operations across multiple accounts, coordinated trade shows, travel, and corporate events. Entered customer records into GoldMine CRM and generated reports for sales and marketing performance.

Goldmine CRM Trade Show Coordination Travel Coordination Event Planning Reporting Compliance Marketing Materials