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Amor Dominguez

@amordominguez

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Detail-oriented administrative professional improving operations and client communications.

United States

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What I'm looking for

I seek an operations or administrative role where I can streamline processes, manage communications, support teams, and contribute to improved efficiency and client satisfaction.

I am a detail-oriented administrative professional with experience supporting daily operations, managing communication workflows, and coordinating administrative functions in fast-paced environments. I bring a proactive approach, strong problem-solving abilities, and a commitment to improving efficiency and supporting organizational goals.

My background includes scheduling and calendar management for teams of up to 10 staff members, streamlining document organization systems to reduce retrieval time, and managing high-volume communication channels—responding to 100+ inquiries weekly with a 95% satisfaction rate. I have supported project tracking and logistics for events and meetings, contributing to faster project turnaround and improved completion rates.

Fluent in English and Spanish, I excel at cross-team collaboration, preparing accurate reports and internal documentation, and developing clear internal and external communications that enhance response times and client satisfaction. I am eager to bring my coordination, administrative operations, and client-support skills to a team focused on operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Household Manager

Current

Private Household

Sep 2022 - Present (3 years 5 months)

Managed daily operations, scheduling, and logistics for a high-volume multi-child household, improving organization and on-time appointment adherence. Maintained records and expense tracking while coordinating with service providers and healthcare offices to ensure confidentiality and efficiency.

Record keeping Household Management Scheduling Calendar Coordination Expense Tracking Vendor Communication Confidentiality Logistics Recordkeeping

Administrative Assistant

Pureline Filters

Oct 2021 - Sep 2022 (11 months)

Managed customer inquiries, prepared Excel reports, coordinated inventory and Amazon shipment processing, and provided administrative support to executive leadership to improve operational accuracy.

Excel reporting Customer Service Email Management Inventory Management Amazon Seller Central Documentation Administrative Support Data Entry Excel Reporting

Communications Coordinator

VT Advantec

Apr 2021 - Oct 2021 (6 months)

Produced newsletters and press releases, executed corporate communication strategies, monitored engagement metrics, and managed media outreach to enhance organizational messaging.

Corporate Communications Press Releases Newsletter Production Media Relations Analytics Reporting Research Content Writing Remote Collaboration

Account Manager

ATX Promos

Feb 2020 - Mar 2020 (1 month)

Managed client accounts and promotional product orders, identified upsell and retention opportunities, and coordinated communications to maintain service quality.

Account Management Client Communication Order Coordination Upselling Relationship Management Product Knowledge

Event Assistant

Xpress Urself Media

Jul 2019 - Nov 2019 (4 months)

Supported event setup, logistics, and on-site coordination while delivering customer service and product guidance to clients at events.

Onsite Coordination client support Event Logistics On site Coordination Customer Service Setup Teardown Time Management

Marketing Assistant

Freezology

Jul 2019 - Nov 2019 (4 months)

Created social media content, supported campaign execution and marketing events, and scheduled client appointments to contribute to statewide sales growth initiatives.

Social Media Content Campaign Support Appointment Scheduling Event Assistance Marketing Strategy Adobe Creative Suite Google Ads

Education

Degrees, certifications, and relevant coursework

University of Tampa

Bachelor's, Advertising & Public Relations

2014 - 2019

Grade: —

Activities and societies: Leadership & Activities: • Director of Off-Campus Relations, Athletic Marketing (2017–2019) • Secretary, Public Relations Student Society of America (PRSSA) (2018–2019)

Completed a bachelor's program in Advertising and Public Relations focused on communications, media strategy, and public relations practices. Minored in sports management.