Open to opportunities

Khanyisile Faith Mbhele

@khanyisilefaithmbhel

Message

Motivated call centre sales professional focused on exceeding targets and client satisfaction.

South Africa

Message

What I'm looking for

I seek a client-focused sales or customer service role where I can exceed targets, grow professionally, and contribute to a collaborative team.

I am a motivated, target-driven call centre sales professional with two years of hands-on experience at CCI, Umhlanga. I consistently achieved and exceeded monthly sales targets while managing both inbound and outbound calls with professionalism.

My strengths include upselling, customer relationship management, and clear communication, supported by a TEFL certification and an administration background from Boston College.

I build and maintain strong customer relationships by providing accurate product information and tailored solutions that drive conversions and repeat business.

I am dedicated to delivering excellent client experiences, collaborating well with teams, and applying strong time management and administrative skills to support business goals.

Experience

Work history, roles, and key accomplishments

Sales Agent

CCI

Managed inbound and outbound sales calls and consistently exceeded monthly sales targets over a 2-year period while building strong customer relationships and delivering accurate product information.