Siyamthanda Msimang
@siyamthandamsimang
Results-driven telesales and customer service professional focused on growth.
South AfricaWhat I'm looking for
I am a dedicated and adaptable customer service and sales professional with hands-on experience in telesales, call centre operations, retail sales, and administration. I have a strong track record generating leads, closing sales, supporting customers, and managing day-to-day office tasks while maintaining attention to detail and effective teamwork.
I excel at relationship-building, clear communication, and multi-tasking in dynamic environments, and I am committed to continuous learning and contributing positively to every team I join. Key achievements include meeting monthly sales targets, supporting enrollment growth through outbound outreach, and providing comprehensive administrative and reception services.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Khanyisela College
Mar 2024 - May 2025 (1 year 2 months)
Conducted outbound and inbound calls to promote college programs, followed up on inquiries to support prospective students, and provided administrative support to improve enrollment engagement.
Sales Agent
Real Promotions
Sep 2023 - Feb 2024 (5 months)
Identified and pursued sales leads, promoted fibre-optic internet services, closed deals to meet monthly targets, and maintained customer relationships to drive company growth.
Internet Café Assistant
Cornerstone Internet Cafe
Jul 2022 - Dec 2022 (5 months)
Assisted customers with computer usage, handled payments, and maintained a clean, functional environment to ensure positive user experiences and smooth operations.
Administration Assistant
Charles Duna Primary School
Apr 2022 - Jul 2022 (3 months)
Oversee and manage daily office operations, provide comprehensive administrative support to school staff and principal, and deliver reception and guest services to improve office efficiency.
Education
Degrees, certifications, and relevant coursework
Siyaya Skills Institute
Certificate, Work Readiness
2022 - 2022
Completed a Work Readiness course at Siyaya Skills Institute in February 2022.
Siyaya Skills Institute
Certificate, Business Practice
2021 - 2022
Completed a Business Practice program at Siyaya Skills Institute from December 2021 to December 2022.
Bonzai High School
Grade 11, General Secondary Education
Completed Grade 11 at Bonzai High School.
Availability
Location
South AfricaAuthorized to work in
Job categories
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