Chuma Mlondo
@chumamlondo
Enthusiastic sales agent with a proven track record in exceeding targets
What I'm looking for
I am an enthusiastic sales agent with a proven track record in the telecommunications industry, having worked in various capacities to achieve top agent status consistently. My experience spans from selling cellphone contracts to providing exceptional customer support to UK-based clients. I thrive in high-pressure environments and am dedicated to exceeding sales targets.
During my tenure at Capability BPO, I not only achieved top agent status but also consistently exceeded monthly sales targets. My passion for assisting customers drives me to deliver value-added products and services, ensuring customer satisfaction at every interaction. I am eager to contribute to a team that values performance and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Sales Agent
EC3 Contact Centre
Jan 2022 - Jan 2023 (1 year)
Sales Agent in the telecommunication industry, responsible for selling car trackers over the phone. Achieved top agent status for 4 consecutive months with the highest sales.
Sales Agent
Capability BPO
Jan 2019 - Feb 2021 (2 years 1 month)
Enthusiastic Sales Agent with a proven track record in the telecommunications industry. Achieved top agent status and exceeded sales targets while selling cellphone contracts in a call center environment, providing exceptional customer support to UK clients.
Sales Agent
Astral Group
Jan 2018 - Jan 2019 (1 year)
Sold holiday vouchers to customers over the phone, achieving top agent status for 3 months consecutively with the highest sales and commission.
Technical Support Agent
CCI South Africa
Jan 2017 - Jan 2018 (1 year)
Assisted TALKTALK customers with technical issues related to phone lines, internet, and emails. Provided efficient support to UK-based customers.
Education
Degrees, certifications, and relevant coursework
Embury College
Diploma, Sports Management
2013 - 2015
Obtained a diploma in Sports Management, focusing on the principles of sports administration and management.
Sharks Academy
High School Diploma
2008 - 2011
Completed high school education with a focus on various subjects, preparing for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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