CM
Open to opportunities

Chuma Mlondo

@chumamlondo

Enthusiastic sales agent with a proven track record in exceeding targets

South Africa

What I'm looking for

I am looking for a dynamic role in sales where I can leverage my skills to drive performance and enhance customer satisfaction.

I am an enthusiastic sales agent with a proven track record in the telecommunications industry, having worked in various capacities to achieve top agent status consistently. My experience spans from selling cellphone contracts to providing exceptional customer support to UK-based clients. I thrive in high-pressure environments and am dedicated to exceeding sales targets.

During my tenure at Capability BPO, I not only achieved top agent status but also consistently exceeded monthly sales targets. My passion for assisting customers drives me to deliver value-added products and services, ensuring customer satisfaction at every interaction. I am eager to contribute to a team that values performance and customer satisfaction.

Experience

Work history, roles, and key accomplishments

EC

Sales Agent

EC3 Contact Centre

Jan 2022 - Jan 2023 (1 year)

Sales Agent in the telecommunication industry, responsible for selling car trackers over the phone. Achieved top agent status for 4 consecutive months with the highest sales.

CB

Sales Agent

Capability BPO

Jan 2019 - Feb 2021 (2 years 1 month)

Enthusiastic Sales Agent with a proven track record in the telecommunications industry. Achieved top agent status and exceeded sales targets while selling cellphone contracts in a call center environment, providing exceptional customer support to UK clients.

AG

Sales Agent

Astral Group

Jan 2018 - Jan 2019 (1 year)

Sold holiday vouchers to customers over the phone, achieving top agent status for 3 months consecutively with the highest sales and commission.

Education

Degrees, certifications, and relevant coursework

EC

Embury College

Diploma, Sports Management

2013 - 2015

Obtained a diploma in Sports Management, focusing on the principles of sports administration and management.

SA

Sharks Academy

High School Diploma

2008 - 2011

Completed high school education with a focus on various subjects, preparing for further studies.

Tech stack

Software and tools used professionally

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