Open to opportunities

Khalid Moutatahir

@khalidmoutatahir1

Customer Support and AI-automation specialist blending CRM expertise with no-code workflow intelligence for scalable operations.

Morocco

Message

What I'm looking for

I’m looking for remote-friendly work where I can combine customer support and CRM expertise with AI workflow automation—helping teams move faster, maintain clean data, and hit KPI/SLA targets through reliable, scalable operations.

I’m a results-driven Customer Support and Administrative Specialist with 4+ years of international remote experience, now amplified with hands-on AI automation, content generation, and workflow intelligence. I combine deep CRM expertise (Salesforce, HubSpot, Zendesk) with a modern AI stack (N8N, Latenode, Claude, ChatGPT) to deliver faster, smarter, and more scalable operations for growing teams.

In my recent roles, I managed 50+ international client accounts, maintained 100% CRM documentation accuracy, and supported multi-channel customer journeys through email, CRM ticketing, and video calls. I also build no-code AI workflows for repetitive operations and content pipelines, and I’ve produced and scaled digital content and affiliate workflows—supporting publishing, social scheduling, and reporting with reliable KPI/SLA-focused execution.

Experience

Work history, roles, and key accomplishments

Current

Travel Content & Affiliate Planner

Current

Destivity

Jan 2026 - Present (6 months)

Built and managed a global travel content platform and curated affiliate travel products. Designed AI-powered publishing and automation workflows for social scheduling and affiliate reporting.

Affiliate Marketing Travel Content Content Publishing Content Scheduling AI Workflow Automation N8n Latenode

Business Support Executive

MyOutDesk

Jun 2025 - May 2026 (11 months)

Served as primary point of contact for 50+ international client accounts. Maintained 100% CRM documentation accuracy using Salesforce and HubSpot and delivered multi-channel support while preparing contracts and invoices.

Customer Support Salesforce HubSpot Email Support Reporting KPI Tracking SLA Management

Data Entry Specialist

Fiverr

Jan 2025 - May 2025 (4 months)

Processed 2,000+ records monthly with 95–100% accuracy while managing documentation and administration. Supported client scheduling, inbox organization, and data reporting.

Data Entry Online Research Document Management Scheduling Data Reporting

Front Desk & Sales Support Associate

Sabic Company

May 2024 - Nov 2024 (6 months)

Managed front-office operations and client communications, including processing invoices and orders. Updated CRM records to support lead generation and provided sales team support to help meet monthly performance targets.

Front Office Client Communication Invoice Processing Order Processing CRM Sales Support

Customer Service Clerk

Brain Management

Aug 2022 - Feb 2024 (1 year 6 months)

Handled 40+ customer inquiries daily via phone and email and supported health insurance plan explanations and enrollment. Maintained organized customer records and compliance documentation while meeting sales and service KPI targets.

Customer Service Phone Support Email Support Insurance Enrollment Compliance Documentation KPIs

Virtual Assistant

BELAY

Feb 2021 - Mar 2022 (1 year 1 month)

Managed executive email inboxes and complex multi-timezone calendars and produced weekly performance reports. Supported social media campaigns and tracked audience analytics while organizing CRM systems.

Calendar Management performance reporting CRM Social Media Campaigns Audience Analytics

Legal Administrative Assistant

Tiqa Elite Company

Jun 2019 - Feb 2020 (8 months)

Organized and archived legal and real estate documentation and coordinated with notaries and external partners. Maintained compliance records and administrative correspondence.

Legal Administration Compliance Coordination With Notaries