KUKhael User
@khaeluser
Customer-focused service professional skilled in sales support and social media management.
PhilippinesWhat I'm looking for
I am a motivated, detail-oriented professional with over 4 years of experience in customer service, sales support, and social media management. I have a strong track record of engaging leads, converting sales through real-time chat, and managing client social accounts with measurable growth.
I excel in communication, digital content creation, and client engagement, and I am recognized for reliability, adaptability, and teamwork. I seek opportunities where I can contribute my organizational skills while continuing to develop professionally and help the organization achieve its goals.
Experience
Work history, roles, and key accomplishments
Sales Chat Associate
Delta Media
Jan 2022 - Dec 2024 (2 years 11 months)
Engaged leads via real-time chat, built rapport and converted prospects into sales while resolving client inquiries to improve conversion rates.
UPManaged client social media accounts and daily content creation, increasing engagement and follower growth by an average of 200% annually.
Customer Service Representative
God’s Grace Call Center
Jan 2020 - Dec 2021 (1 year 11 months)
Handled inbound and outbound calls to resolve inquiries, complaints, and account concerns while maintaining high customer satisfaction and service quality.
Education
Degrees, certifications, and relevant coursework
SUSouthwestern University
Bachelor of Science in Pharmacy, Pharmacy
2011 - 2014
Completed a Bachelor of Science in Pharmacy program at Southwestern University from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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