At NAFDAC, I responded to complaints about counterfeit, substandard, or expired products, documented cases, and escalated critical issues to the appropriate units. I also guided businesses and the public on product registration and regulatory requirements.
At Lendable, I assessed customers’ needs and guided applicants through loan applications, while generating leads through outbound calls, emails, and digital campaigns. Earlier, at FCT DME Bwari Cafeteria, I handled customer complaints, monitored stock, and kept daily sales records.
