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SAMAILA SHEHU

@samailashehu

Sales Representative at Nestlé Nigeria Plc, building retailer relationships and driving product distribution across an assigned territory.

Nigeria
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At Nestlé Nigeria Plc, I manage an assigned sales territory and build relationships with retailers, distributors, wholesalers, and other trade customers. I drive product sales and distribution, follow up on orders, and monitor product availability and visibility across outlets.

At Access Bank PLC, I handled customer inquiries and complaints involving accounts, loans, cards, digital banking, failed transfers, and debit disputes. I also supported account openings and updates, verified customer documents, and helped customers use financial products and digital platforms.

At Zenith Bank PLC, I prospected and onboarded retail and corporate clients, sold banking products, and managed a customer portfolio. I also carried out cross-selling, upselling, field sales, and branch activation campaigns.

Experience

Work history, roles, and key accomplishments

Access Bank PLC logoAP

Customer Service Officer

Access Bank PLC

Jan 2022 - Jan 2025 (3 years)

Managed diverse customer inquiries and resolved complex issues, ensuring high levels of satisfaction and adherence to banking regulations. Resolved a high volume of customer inquiries regarding accounts, loans, cards, and digital banking services, significantly improving service efficiency.

Zenith Bank PLC logoZP

Direct Sales Executive

Zenith Bank PLC

Jan 2019 - Jan 2022 (3 years)

Drove customer acquisition and product sales while managing client portfolios to deepen engagement and retention. Achieved customer acquisition targets by actively prospecting and onboarding new retail and corporate clients for various financial products.

Education

Degrees, certifications, and relevant coursework

IB

IBM

IBM Skills Building, Data Management and Science

Completed the IBM Skills Building program in Data Management and Science Path in January 2026.

IO

Independent Career and Skill Certification Organization

Certificate, Anti-Money Laundering and Combating Financing of Terrorism

Completed certification in Anti-Money Laundering (AML) and Combating Financing of Terrorism (CFT) in January 2022.

YU

Yobe State University

Bachelor of Science, Economics

2013 - 2017

Grade: 3.87/5.00

Bachelor of Science in Economics from Yobe State University, Damaturu, from September 2013 to July 2017.

Tech stack

Software and tools used professionally

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