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adefuwa aliceAA
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adefuwa alice

@adefuwaalice

Aspiring Customer Service Representative with a strong passion for helping customers and creating positive customer experiences.

Nigeria
Message

What I'm looking for

I am looking for an entry-level Customer Support or Customer Service role where I can apply my communication, problem-solving, and organizational skills while learning from experienced professionals. I am passionate about helping customers, creating positive customer experiences, and continuously developing my skills in CRM and customer success.

Aspiring Customer Service Representative with a strong passion for helping customers and creating positive customer experiences. I recently completed a B.Sc. in Food Science and Technology and gained valuable professional experience during my internship at NAFDAC, where I developed strong communication, attention to detail, teamwork, and problem-solving skills. I am actively building my expertise in Customer Support, Customer Relationship Management (CRM), Email Support, and Sales through continuous learning and hands-on practice. I am eager to contribute to a customer-focused team, learn quickly, and deliver excellent service while growing in the tech industry.

Experience

Work history, roles, and key accomplishments

NN

Laboratory Intern

National Agency for Food and Drug Administration and Control, NAFDAC

May 2025 - Oct 2025 (5 months)

Completed a six-month internship at the National Agency for Food and Drug Administration and Control (NAFDAC), gaining hands-on experience in food quality and safety analysis.Performed routine analyses, maintained accurate laboratory records, collaborated with laboratory professionals, while developing strong analytical, communication, and problem-solving skills.

Education

Degrees, certifications, and relevant coursework

Oaustech, Nigeria  logoON

Oaustech, Nigeria

Bachelor of Science , Food Science and Technology

OT

Olusegun Agagu University of Science and Technology

Bachelor of Science, Food Science and Technology

Pursued a Bachelor of Science in Food Science and Technology, graduating in 2026.

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