Khadeja Bedward
@khadejabedward
Dedicated customer care representative with a passion for fashion design.
JamaicaWhat I'm looking for
I am a dedicated customer care representative with experience in various sectors, including healthcare and retail. My journey began at Kingston Public Hospital, where I honed my communication skills in a fast-paced environment. I have since worked with reputable companies like Grace Kennedy and Apparel & More, where I consistently delivered exceptional service.
In addition to my customer service experience, I have pursued my passion for fashion design through my education at Garmex HEART Academy and Heart Beauty School. I am committed to blending my customer service expertise with my creative skills to contribute positively to any team.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Spring Day Pharmacy
Jan 2023 - Jan 2024 (1 year)
Provided customer support in a pharmacy setting, assisting clients with inquiries and product information. Ensured compliance with health regulations and maintained a welcoming environment.
Audio Transcriptionist
Brian Morgan Dental
Jan 2022 - Jan 2023 (1 year)
Transcribed audio recordings into written documents, ensuring accuracy and attention to detail. Collaborated with dental professionals to maintain clear communication and documentation.
Customer Care Representative
Spencer’s Tailoring
Sep 2017 - Oct 2017 (1 month)
Engaged with customers to provide tailored solutions and support, ensuring a high level of satisfaction. Assisted in managing customer inquiries and contributed to a positive shopping experience.
Customer Care Representative
Grace Kennedy
Feb 2015 - Feb 2016 (1 year)
Provided exceptional customer service and support to clients, addressing inquiries and resolving issues efficiently. Collaborated with team members to enhance customer satisfaction and improve service delivery.
Education
Degrees, certifications, and relevant coursework
Heart Beauty School
Certificate in Beauty Therapy, Beauty Therapy
2024 - 2024
Garmex HEART Academy
Certificate in Fashion Design, Fashion Design
2016 - 2017
Kingston High School
High School Diploma, Secondary Education
2010 - 2015
MCMico University College
Bachelor of Education, Education
2004 - 2010
Heart Trust NTA
2025 -
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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