Keyta Ketterman
@keytaketterman
Client Relationship Consultant at U.S. Bank helping clients resolve account issues and understand digital banking tools.
United StatesWhat I'm looking for
At U.S. Bank, I assist clients with account needs, routine transactions, and questions. I explain banking tools and digital services in an easy-to-understand way.
I also resolve account and service issues or connect clients with the appropriate support. I maintain accurate account information and follow privacy, security, and compliance procedures.
At Wickiup Animal Hospital, I managed the front desk, multi-line phone system, appointment scheduling, and client inquiries. I maintained confidential records and supported daily office administration.
At Wickiup Animal Hospital, I also assisted with training new staff and keeping front-desk workflows organized. My earlier experience includes supporting store operations at O’Reilly Auto Parts and customer service in restaurant and retail settings.
Experience
Work history, roles, and key accomplishments
Assist clients with account needs, routine transactions, and questions while providing clear, professional service. Resolve account and service issues or connect clients with appropriate support when needed.
Receptionist
Wickiup Animal Hospital
Oct 2022 - Apr 2025 (2 years 6 months)
Managed a busy front desk, multi-line phone system, appointment scheduling, and client inquiries. Maintained confidential records and supported daily office administration.
Bartender
El Patio Restaurant
Jan 2017 - Dec 2017 (11 months)
Provided prompt customer service and supported inventory and day-to-day service needs.
Supported daily store operations and helped supervise and guide employees. Handled register balancing, cash procedures, and opening and closing tasks.
Cashier
W.C. Winks Hardware
Jan 2015 - Dec 2015 (11 months)
Processed customer transactions accurately and helped customers with product questions.
Stock Associate
Hollister
Jan 2015 - Dec 2015 (11 months)
Stocked merchandise and maintained an organized, customer-ready sales floor.
Education
Degrees, certifications, and relevant coursework
Rainier High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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