Looking for a job

Alex Gomez

@alexgomez

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I support customer-facing operations, financial transactions, and administrative processes across fast-paced teams.

United States

Message

What I'm looking for

I'm looking for a customer-facing administrative or operations role where I can coordinate processes, manage confidential records, support teams and clients, and help keep day-to-day operations running efficiently.

I've supported customer account management and complex financial transactions at Wells Fargo, including account maintenance, service recommendations, mobile banking education, supply procurement, and transaction compliance. I also coach new tellers and support Spanish-speaking communities as a Health Equity advocate.

Across retail, administrative, and security roles, I've managed inventory, meeting preparation, confidential records, document retrieval, customer needs, and urgent priorities. I bring 10+ years of customer service, operations support, and office administration experience, along with fluency in Spanish.

Experience

Work history, roles, and key accomplishments

Teller

Wells Fargo

Nov 2023 - Apr 2026 (2 years 5 months)

Delivered exemplary customer account management, including account maintenance, service/product recommendations, and execution of complex financial transactions. Supervised team transactions to ensure compliance and mitigate monetary risks.

Customer Service Account Management Financial Transactions Compliance Mobile Banking Spanish Coaching Performance Targets

Sales Consultant II

Pet Food Express

Dec 2019 - Jun 2025 (5 years 6 months)

Utilized point-of-sale systems for seamless in-person and online transactions. Assessed customers' needs to recommend products and solutions for their pets' health and wellness.

Point of Sale Customer Service Inventory Management Visual Merchandising Product Recommendations

Security Officer

Surefox North America

Aug 2022 - Apr 2023 (8 months)

Enforced security protocols, ensuring only authorized personnel accessed facilities. Responded swiftly to emergency situations and trained new security personnel on procedures and compliance.

Security Protocols Emergency Response Training Compliance

Administrative Assistant (Intern)

Gino Morena Enterprises

Jul 2021 - Aug 2022 (1 year 1 month)

Provided high-level support to the Director of Marketing through meeting management and flagged priorities for team review. Assisted with printing documents and materials for meetings.

Meeting Management Administrative Support Documentation Preparation Prioritization

Security Professional

Allied Universal

Jul 2021 - May 2022 (10 months)

Executed regular patrols to identify and address potential security threats. Directed calls to appropriate personnel and managed confidential files and records.

Patrol Security Clerical Duties Document Management Confidentiality