Yaliris Torres
@yaliristorres
Dedicated banking professional with strong customer service skills.
What I'm looking for
I am a dedicated banking professional with a passion for providing exceptional customer service and a strong understanding of banking products and regulations. Currently, I serve as a Client Service Banker at Pioneer Bank, where I process transactions, open accounts, and promote bank products while building long-term relationships with customers.
In my previous role as an Assistant Bank Manager at Trustco Bank, I was responsible for managing branch operations and ensuring compliance with banking policies. My experience also includes working as a Certified Nursing Assistant, where I developed strong communication skills and the ability to assess and meet patient needs effectively. I am committed to continuous learning and professional development in the finance sector.
Experience
Work history, roles, and key accomplishments
Client Service Banker
Pioneer Bank
Nov 2024 - Present (10 months)
Processed various financial transactions, including deposits, withdrawals, and loan payments. Identified and reported suspicious activities while maintaining customer accounts and promoting bank products.
Assistant Bank Manager
Trustco Bank
Jun 2024 - Present (1 year 3 months)
Managed all in-branch customer service requests and supervised Tellers in the Branch Manager's absence. Drove sales, promoted branch identity, and ensured adherence to company policy for customer service.
CNA - Certified Nursing Assistant
St. Peter's Health Partners
Nov 2023 - Present (1 year 10 months)
Assisted patients with personal hygiene, mobility, and daily routines, ensuring their comfort and well-being. Monitored vital statistics, medication intake, and reported any changes in patient condition.
Cashier
Save A Lot
Jul 2021 - Dec 2022 (1 year 5 months)
Processed customer transactions, including sales, returns, and exchanges, while accurately handling various payment methods. Maintained a clean and organized checkout area and assisted customers with inquiries.
Cashier/Customer Service
Hannaford
Jan 2020 - Apr 2021 (1 year 3 months)
Greeted customers, scanned and bagged items, and managed cash register operations. Provided excellent customer service by identifying needs, assisting with purchasing decisions, and resolving claims.
Manager
McDonald's
Nov 2016 - Apr 2021 (4 years 5 months)
Managed daily shift operations, ensuring team performance, safety, and cleanliness standards were met. Trained and guided assistant managers and crew members, while also preparing food and managing inventory.
Overnight Stocker
Walmart
May 2019 - Nov 2020 (1 year 6 months)
Maintained inventory accuracy by organizing and stocking merchandise, correcting shelf capacities, and handling claims. Ensured proper merchandise presentation and cleanliness throughout the facility.
Education
Degrees, certifications, and relevant coursework
Troy High School
High school diploma or equivalent, General Studies
2013 - 2017
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication and teamwork through academic and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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