Angel Mefford
@angelmefford
I handle high-volume transactions and customer service accurately across retail and fast-paced service environments.
United StatesWhat I'm looking for
I've supported high-volume customer service and financial transactions at Walgreens, White House Black Market, Skechers, Starbucks, and DD’s Discount.
At Walgreens, I process cash, credit, and refund transactions, assist with purchases and service inquiries, resolve concerns, and follow age-restricted purchase compliance procedures.
At Starbucks, I served 100+ customers per shift, managed POS register operations, and trained new employees on company procedures, POS systems, and customer service standards.
I'm looking to bring my transaction processing, cash handling, record accuracy, appointment scheduling, and client support skills to a banking, administrative, or healthcare office role.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Walgreens
Nov 2023 - Present (2 years 10 months)
Process high-volume cash, credit, and refund transactions while maintaining register accuracy. Assist customers with purchases, resolve concerns, and follow compliance procedures for age-restricted purchases.
Sales Associate
White House Black Market
Aug 2024 - Oct 2025 (1 year 2 months)
Delivered personalized customer service and wardrobe styling to enhance satisfaction. Built customer relationships to encourage repeat business and processed purchases using POS systems.
Assisted customers in selecting products based on lifestyle, comfort, and performance needs. Maintained product knowledge and organized stockroom inventory and displays.
Served 100+ customers per shift in a fast-paced retail environment. Managed POS register operations, trained new employees on procedures, and resolved customer concerns.
Cashier
DD's Discount
Jun 2021 - Oct 2021 (4 months)
Processed cash and card transactions with accuracy and efficiency. Assisted high volumes of customers while maintaining front-end organization.
Education
Degrees, certifications, and relevant coursework
Valley High School
High School Diploma, General Studies
Activities and societies: AB Honor Roll, Mathematics Award, Student of the Month (2x)
Earned a High School Diploma from Valley High School in Las Vegas, NV.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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