Aleisha User
@aleishauser
Organized professional with strong customer service and multitasking skills.
What I'm looking for
I am an organized and dependable professional with a strong background in customer service and support roles. My experience spans various positions where I have honed my communication, organizational, and multitasking skills. Currently, I work as a Direct Support Professional at LifeScape, where I maintain accurate client documentation and coordinate care schedules, ensuring that individual plans are effectively supported.
Previously, I have worked in fast-paced environments such as GreatLife: The Willows and Total Wine & More, where I managed guest interactions and transactions with professionalism. My ability to adapt and solve problems has been key to delivering positive customer experiences. I am now seeking a long-term position in a customer-facing office role where I can leverage my skills and contribute to a team-oriented environment.
Experience
Work history, roles, and key accomplishments
Direct Support Professional
LifeScape
Aug 2024 - Present (10 months)
Maintained accurate client documentation and daily care records. Coordinated appointments, transport, and schedules while communicating with care teams to support individual plans.
Server
GreatLife: The Willows
Apr 2024 - Jul 2024 (3 months)
Handled guest and phone orders with professionalism, managing POS systems and multitasking under pressure. Ensured positive customer experiences in a fast-paced environment.
Mill Worker
Green Meadows Forage
Jan 2023 - Mar 2024 (1 year 2 months)
Performed duties as a mill worker, contributing to production processes. Gained experience in industrial operations and teamwork.
Research Assistant
Grohs International
May 2022 - Dec 2022 (7 months)
Assisted in research activities, contributing to data collection and analysis. Developed skills in research methodologies and data management.
Sales Associate/Cashier
Total Wine & More
Nov 2021 - Apr 2022 (5 months)
Managed a high-volume sales floor with a strong customer service focus. Processed transactions, verified IDs, and supported team tasks.
Server
Cozzie's Tavern & Grill
Sep 2021 - Apr 2022 (7 months)
Provided server duties in a fast-paced restaurant environment. Managed customer orders and ensured a positive dining experience.
Farmhand
Family Goat Ranch
Jan 2008 - Jul 2021 (13 years 6 months)
Performed various farmhand duties, including animal care and general farm maintenance. Developed strong work ethic and practical skills.
Cashier/Department Assistant
Russ's Market
May 2019 - Jun 2021 (2 years 1 month)
Delivered friendly service at checkout and handled phone inquiries. Supported inventory, displays, and multiple departments.
Education
Degrees, certifications, and relevant coursework
South Dakota State University
Bachelor of Science, Psychology
Completed a Bachelor of Science degree in Psychology. Gained foundational knowledge in psychological theories and research methods.
Johnson County Central
High School Diploma, General Studies
Obtained a High School Diploma. Developed foundational academic skills and prepared for higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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