Kevin CorreiaKC
Open to opportunities

Kevin Correia

@kevincorreia

Dedicated retail professional with strong customer service skills.

United Kingdom

What I'm looking for

I seek a role in a professional organization that fosters career advancement and personal growth.

I am a conscientious and committed worker with a passion for delivering exceptional customer service. My experience in retail has equipped me with the ability to work effectively both independently and as part of a team. I pride myself on my excellent communication skills, which allow me to interact professionally with clients and colleagues alike.

Throughout my career, I have developed a strong work ethic characterized by respect, dependability, and punctuality. I consistently strive to create a positive working environment and have been recognized for my outstanding commitment to self-development and teamwork. My leadership experience includes supervising staff and ensuring high standards of operation in the absence of management.

Experience

Work history, roles, and key accomplishments

TH
Current

Customer Advisor

THREE

Dec 2022 - Present (2 years 6 months)

As a Customer Advisor and Samsung Representative, I focused on achieving KPIs and store targets while ensuring compliance and product knowledge. My goal was to enhance customer experience, ensuring every consumer left the store satisfied. I emphasized professionalism, attentive listening, and excellent customer service.

BC

Sales Assistant/Supervisor

Ben’s Cookies

Oct 2021 - Oct 2022 (1 year)

In my role as Sales Assistant and Supervisor, I managed opening/closing procedures, POS systems, and stock control. I trained new staff, ensured compliance with company standards, and handled customer queries effectively while maintaining high food preparation standards.

Education

Degrees, certifications, and relevant coursework

City of Westminster College logoCC

City of Westminster College

Level 3 Diploma, Media Production and Technology

2019 - 2021

Grade: PASS

Completed a Level 3 Diploma in Media Production and Technology, focusing on various aspects of media production including technology and creative processes.

Pimlico Academy logoPA

Pimlico Academy

GCSEs, General Education

2014 - 2019

Grade: Level 2

Achieved 7 GCSEs including Combined Science Trilogy, History, Media Studies, English Literature, Mathematics, Geography, English Language, and Drama.

Tech stack

Software and tools used professionally

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Kevin Correia - Customer Advisor - THREE | Himalayas