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KC@kevincorreia
Dedicated retail professional with strong customer service skills.
United KingdomI am a conscientious and committed worker with a passion for delivering exceptional customer service. My experience in retail has equipped me with the ability to work effectively both independently and as part of a team. I pride myself on my excellent communication skills, which allow me to interact professionally with clients and colleagues alike.
Throughout my career, I have developed a strong work ethic characterized by respect, dependability, and punctuality. I consistently strive to create a positive working environment and have been recognized for my outstanding commitment to self-development and teamwork. My leadership experience includes supervising staff and ensuring high standards of operation in the absence of management.
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Work history, roles, and key accomplishments
THREE
Dec 2022 - Present (2 years 11 months)
As a Customer Advisor and Samsung Representative, I focused on achieving KPIs and store targets while ensuring compliance and product knowledge. My goal was to enhance customer experience, ensuring every consumer left the store satisfied. I emphasized professionalism, attentive listening, and excellent customer service.
Ben’s Cookies
Oct 2021 - Oct 2022 (1 year)
In my role as Sales Assistant and Supervisor, I managed opening/closing procedures, POS systems, and stock control. I trained new staff, ensured compliance with company standards, and handled customer queries effectively while maintaining high food preparation standards.
Degrees, certifications, and relevant coursework
CCLevel 3 Diploma, Media Production and Technology
2019 - 2021
Grade: PASS
Completed a Level 3 Diploma in Media Production and Technology, focusing on various aspects of media production including technology and creative processes.
PAGCSEs, General Education
2014 - 2019
Grade: Level 2
Achieved 7 GCSEs including Combined Science Trilogy, History, Media Studies, English Literature, Mathematics, Geography, English Language, and Drama.
Software and tools used professionally
United KingdomYou can contact Kevin and 90k+ other talented remote workers on Himalayas.
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