KavyaReddy Bakka

I am a dedicated and customer-focused retail professional with over 2 years of experience in providing exceptional service in high-volume environments. My background includes working as a Retail Customer Service Associate at McDonald's, where I honed my skills in handling customer inquiries, resolving complaints, and ensuring a positive shopping experience.

Throughout my tenure, I consistently met or exceeded sales targets and received positive feedback in customer satisfaction surveys. I was recognized as 'Employee of the Month' twice for my exceptional customer service and played a key role in reducing average customer wait times by 15% through efficient order handling. My strong communication skills and proactive approach have allowed me to enhance customer satisfaction and drive sales effectively.