Ketaki Dingre
@ketakidingre
Salesforce administrator and business analyst driving data integrity and scalable CRM solutions.
United StatesWhat I'm looking for
I am a self-starter with hands-on experience in CRM configuration, data management, and workflow automation, focused on delivering scalable Salesforce solutions that preserve data integrity.
I combine Corporate-Finance savvy with cross-functional collaboration to design and implement Sales Planning, territory optimization, validation rules, Lightning Flow and process automation. At Symetra I led org-level Sales Territory Optimization, built a Processing Capacity Calculator with analytics partners, launched straight-through processing, and trained 140+ employees.
I hold Salesforce Administrator and App Builder certifications, Certified Scrum Master credentials, and a Mini-MBA; I consistently apply testing, QA, user support and training to improve processes and drive measurable business outcomes.
Experience
Work history, roles, and key accomplishments
New Business Case Manager
Symetra Financial
Feb 2024 - Present (1 year 7 months)
Owned complex new-business case workflows and automated policy QA, led process launches and trained 140+ employees, and presented productivity updates to management to improve operational efficiency.
Associate New Business Case Manager
Symetra Financial
Jul 2022 - Feb 2024 (1 year 7 months)
Managed application intake and documentation, mentored new business support staff, owned end-to-end post-sale processes, and ensured compliance with state regulations and SLAs.
Product Marketing Manager
Crystal Hitech
Mar 2017 - Nov 2019 (2 years 8 months)
Led client acquisition, segmentation, and brand marketing for SaaS products, gaining six new clients and increasing revenue by 30% through targeted go-to-market initiatives.
TRSales and Marketing Associate
Taj Hotels and Resorts
Feb 2013 - Jul 2013 (5 months)
Designed and led MIS implementation winning a Certificate of Excellence, and served as single point of contact for lead generation and event management for top-tier luxury hotel accounts.
Education
Degrees, certifications, and relevant coursework
UWUniversity of Washington
Mini-MBA Certification, Business Management
Completed the Mini-MBA Certification program from the University of Washington focusing on core business management topics.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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