Open to opportunities

Nalini Vidya Velluri

@nalinividyavelluri

Message

Senior Salesforce Business Analyst and Certified Administrator driving CRM strategy and adoption.

United States

Message

What I'm looking for

I seek roles where I can lead Salesforce strategy and implementations, drive data governance and automation, collaborate cross-functionally, and enable user adoption within an agile, growth-oriented organization.

I am a Senior Salesforce Business Analyst and Certified Administrator with over 10 years in IT and 8+ years focused on Salesforce administration and CRM delivery, partnering with cross-functional teams to translate business needs into scalable platform solutions.

I have led end-to-end Salesforce projects across Sales, Service, CPQ, PRM and Experience Clouds, delivering configuration, automation (Flows, validation rules, approval workflows), dashboards, and data governance that improved operational efficiency and user adoption.

My strengths include stakeholder engagement, UAT and release coordination, process improvement, and ongoing platform governance; I hold multiple Salesforce certifications and a background in integrations, reporting, and user enablement that support measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Senior Business Analyst

Current

Agilent Technologies

Dec 2024 - Present (11 months)

Partnered with cross-functional teams to deliver Salesforce CPQ, Sales Cloud, and PRM enhancements, designing automations and governance that improved reporting and deployment readiness across the platform.

Salesforce CPQ Sales Cloud PRM Jira Confluence Data Governance UAT

Salesforce Senior Business Analyst

Hitachi Vantara

Aug 2021 - Aug 2024 (3 years)

Liaised between stakeholders and technical teams to deliver Sales, Service, and Commerce Cloud enhancements, optimizing configurations and automations that improved data integrity and reporting for enterprise operations.

Sales Cloud Service Cloud CPQ Dashboards Power BI Jira Data Integrity

Salesforce Business Systems Analyst

Nichiha USA

Sep 2019 - Jul 2021 (1 year 10 months)

Led CRM optimization and automation initiatives including Lightning migration and OwnBackup implementation, improving sales reporting, data protection, and monthly release delivery.

Salesforce Lightning CRM Administration OwnBackup Territory Management Jira Pardot UAT

Salesforce Senior Business Analyst

Agilysys

Feb 2018 - Mar 2019 (1 year 1 month)

Delivered end-to-end Salesforce projects for Sales and Service Cloud, managing discovery, integrations, and deployments while coordinating Agile delivery and QA to meet regional business needs.

Salesforce CRM Integration Agile Docusign Pardot Dell Boomi UAT

Salesforce Consultant

Change Healthcare

Apr 2017 - Jul 2017 (3 months)

Supported Service Cloud for 800+ users by managing configurations, release cycles, and cross-functional delivery to improve operational efficiency and system governance.

Service Cloud Configuration Release Management Data Governance Lightning Pardot Dell Boomi

Business Systems Analyst

SunPower

Jun 2014 - Feb 2017 (2 years 8 months)

Supported business systems and Salesforce administration to enable sales and operational processes across the organization, focusing on configuration and reporting improvements.

Salesforce Administration Reporting Data Management System Integration UAT Stakeholder Engagement

Salesforce Analyst

Gate Gourmet

Jan 2013 - May 2014 (1 year 4 months)

Administered Salesforce to support business operations, managing configuration, user support, and data integrity efforts to streamline CRM usage.

Salesforce Administration Data Integrity User Support Configuration Reports

Java Developer

GVK Biosciences

Jan 2008 - May 2010 (2 years 4 months)

Developed Java-based applications and supported software delivery activities as part of engineering teams, contributing to backend development and integration work.